Our Story
Welcome to Powerful Flame, a US-founded company dedicated to offering unique, high-quality lighters that combine style and affordability.
We provide a diverse selection of lighters, from torches to vintage replicas, ensuring there's something for every taste. Crafted with premium materials, our lighters are both durable and visually striking.
Our goal is to enhance your style with exceptional products and outstanding customer service. Discover your perfect lighter at Powerful Flame and enjoy a seamless shopping experience that keeps you coming back.
LIGHTERS
Does it come in a box?
Yes! All of our lighters come in premium gift boxes, making them perfect for gifting.
I just recieved my lighter, how do I fill it up?
For Butane Lighters: At the bottom of your butane lighter, you’ll find a valve where the gas is filled. After refilling, let the lighter sit for 1-2 minutes to allow the cold butane to adjust to room temperature before igniting.
For Wick Lighters: start by removing the cap at the bottom to reveal the cotton inside. Carefully saturate the cotton with lighter fluid.
Allow the fluid to soak into the wick for 2-3 minutes before attempting to ignite the lighter.
For Electric Lighters: You can charge them using the included USB cable.
How do I adjust the flame height?
If the flame is too low, use the flame adjuster at the bottom of the lighter to turn it towards the plus (+) sign.
If the flame is too high, turn it towards the minus (-) sign.
If you hear gas escaping when you fill up the lighter, adjust it towards the minus (-).
If you hear sparks but no consistent flame, turn it towards the plus (+).
How do I ensure the safe use of my lighter?
Please review our Warranty and Safety Guidelines thoroughly before making a purchase to ensure the safe use of our lighters.
How long do the lighters last?
All of the lighters can be infinitely refilled. With proper care, they’re built to last a lifetime!
Where can I buy flint for my lighters?
You can purchase flints directly from us!
We recommend our Premium Lighter Flints, which are compatible with all of our flint lighters (except the Survival Torch)
Where can I buy fuel for my lighters?
You can purchase butane or lighter fluid (depending on the type of lighter) at your local hardware store, camping store, convenience stores, or big-box retailers like Walmart or Target.
You can also find it online through retailers like Amazon.
Do they come pre-filled with fuel?
Unfortunately, due to shipping regulations, our lighters are shipped without fuel.
RETURNS
What if my lighter arrives damaged or defective?
All our lighters go through quality checks before being shipped.
However, we understand that sometimes things don’t go as planned - after all, we're only human.
That’s why we offer a 30-day money-back guarantee if your lighter arrives in less than perfect condition.
No need to worry - just reach out to us, and we’ll take care of everything.
What if I don't like my lighter?
If you're not completely satisfied with your lighter, no worries! We offer a 30-day full money-back guarantee on all orders.
How do I make a return?
Simply contact us to initiate the return process, and we’ll guide you through every step.
How do I cancel my order?
You can cancel your order as long as it hasn’t been shipped yet.
To do so, please contact us, and we’ll assist you with the cancellation.
SHIPPING
Do you ship to my country?
Yes, we ship worldwide! If your country is listed as an option at checkout, we can deliver to your location.
Will I be able to track my order?
Yes, we provide tracking for all orders worldwide.
If you’ve misplaced your tracking number, simply contact us, and we’ll resend it to you.
You can also track your package directly on our website by visiting the "Track Your Order" page.
How long does shipping take?
Our standard shipping times are as follows:
- USA, Canada, UK, Australia: Standard Tracked Shipping (6-10 business days)
- Europe: Standard Tracked Shipping (8-12 business days)
- Rest of the World: Standard Tracked Shipping (10-16 business days)
When will my order be shipped out?
We prioritize getting your order to you as quickly and efficiently as possible.
Typically, all orders are shipped out within 24 hours of being placed.
How much does shipping cost?
Shipping rates are automatically calculated at checkout.
Additionally, we offer free worldwide shipping on all orders over $45 USD!